At the Mount, we see technology as a cornerstone of your
educational experience, today and into the future.
It's an exciting time to be part of the Mount Saint Mary College
community. Our technology professionals are committed to
providing you with cutting edge, high quality technology support
and services in a college environment.
Commitment to educational technology is a goal in our current
strategic plan. Mount Saint Mary College will be a leading provider
of undergraduate, graduate, and professional education
opportunities.
Today, virtually every academic classroom capable of supporting
smart technology is equipped with projection, multi-media assets,
multiple computer connections, sound, and software to enhance the
teaching and learning environment. Mount Saint Mary College is
proud of the 50 plus classrooms that use instructional
technology.
Infrastructure
Mount Saint Mary College’s technology infrastructure is
comprised of a diverse array of assets that enable a dynamic fiber
optic-based campus-wide data, telephony, and wireless network.
Our network is robust and ever-changing to meet the challenges
of higher education, while maintaining a solid footprint in the
evolving technologies. Currently, the institution is implementing
new strategies to enhance our long-standing core strength of
educating students by including new technologies that support
synchronous and asynchronous learning.
Support Structure
The Office of Technology and Planning team is divided into
support elements designed to enhance campus support. The elements
include Audio/Visual Support Services, Enterprise Resource Planning
(ERP) Systems Services, Institutional Research & Planning,
Instructional Media Services, Network/Wireless Services,
Hardware/Software Support Services, Telephony Services, and the
College Help Desk.
Each element is staffed with technology professionals holding
numerous support certifications and a customer support orientation
as defined by the international standard ITIL Version 3.
We hope that the information in these pages will help you learn
about the specific types of services offered by the Office of
Technology and Planning.
Our goal is to provide a wealth of information to help our
students, faculty and staff to fully exploit the college's
technological assets and access to our support processes.
If you have any questions and/or suggestions, please direct your
inquiries to the college Help Desk at helpdesk@msmc.edu , or
call us at 845-569-3491.