Office of Student Success


The Office of Student Success (OSS) offers proactive, student-centered support to every Mount student through academic coaching, one- on-one and small group tutoring, supplemental academic advising and the Parent Partnership Program. The OSS’s intrusive, developmental approach toward coaching, tutoring and advising supports the holistic academic development of our first-year students.

Academic Coaching

All incoming first year students are assigned to an Academic Coach, a masters-level professional focused on easing students’ transition from high school to college. Through a strengths-based approach, the coaches work with students one-on-one to address common barriers to personal and academic success, such as: time management, goal setting, note- and test-taking skills, organization; familiarity with campus resources, etc. Academic coaching involves the use of critical self-reflection to help connect students with learning opportunities, foster deeper campus engagement, success, and the achievement of student learning outcomes.

Academic Tutoring

Free tutoring for individuals and small groups is available to all Mount undergraduates in most major subject areas. Mount tutors are typically undergraduate peer tutors who are highly recommended by college faculty on the basis of their knowledge, communication skills and interpersonal abilities. Evidence shows that tutoring contributes significantly to students’ academic performance. A majority of student who utilize tutoring report that it helped them better learn their material, and surveys of student satisfaction indicate that the Mount’s tutoring services outperform tutoring programs at other four-year colleges across the nation.

Supplemental Advising

The OSS is charged with providing primary advising to students who come to the Mount as undeclared (including those looking to get admitted to the Nursing program), are part of the Higher Education

Opportunity Program, or are admitted through the Special Consideration program. While students who come to the Mount declared in a major will be assigned a faculty advisor within their chosen discipline, the OSS staff is able to answer general questions and provide clarity on courses of study and course selection each semester.

Parent Partnership Program

The Parent Partnership Program (PPP) provides parents/guardians with the opportunity to receive regular updates from the OSS on academic deadlines and other relevant information throughout the academic year. This balance of communication and coordinated support between parents/guardians and the CSS staff is primarily intended to enhance the transition of our first-year students to college life. In addition to letters and email updates from an experienced academic advisor, the OSS also presents parent/guardian orientations at points throughout the year. For more information, please inquire at

Placement Testing

OSS coordinates placement testing for incoming freshmen. Visit our Academic Testing web page to learn more.

Office of Student Success

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