KAPLAN FAMILY LIBRARY IS A LOCATION FOR

DIGITAL NAVIGATORS OF THE HUDSON VALLEY

 

Navigators are trusted guides who point the way to low-cost internet services and much more

 

NEWBURGH, NY—Applying for housing, bill paying, grocery shopping, accessing lab and medical results, parent/teacher communications. All of these activities often take place online. As a result, people without internet access can be at a disadvantage in managing many everyday tasks. A new initiative at Kaplan Family Library and Learning Center aims to help close this divide.

Kaplan Family Library and Learning Center is participating in Digital Navigators of the Hudson Valley, a program that seeks to provide free technology assistance to residents of the region. Staff of Kaplan Family Library and Learning Center received training to become navigators. 

Digital navigators are trained guides who work in branch libraries or community organizations. They assist anyone in need with using a device, securing free or low-cost internet service, and much more. The program is administered by the Southeastern New York Library Resources Council (Southeastern) and supported with federal American Rescue Plan Act (ARPA) funds allocated to the New York State Library by the Institute of Museum and Library Services.

“We are so excited to be providing these much-needed services to our community,” said Jon Damrau, Assistant Librarian of Access and Outreach Services. “Often, we have members of the community coming in seeking exactly the kind of help that Digital Navigators of the Hudson Valley is able to provide. Many people have limited internet access and need help doing things we can take for granted, such as communicating with their child’s school or filling out online applications to rent an apartment or set up a patient portal.” 

It’s free to utilize the services of Kaplan Family Library and Learning Center's digital navigator. Navigators can help connect people to low-cost internet service and learn to use a device. They can also assist with a variety of key tasks, including:
 
●      Finding ways to purchase low-cost phones or computers
●      Finding resources for housing and submit online applications
●      Managing healthcare, including: telehealth visits, patient portals, and other information 
●      Locating food resources
●      Making a resume and filling out online job applications
●      Making video calls to family and friends
●      Connecting with public information like local government meetings
●      Applying for services and benefits such as SNAP, Medicaid, and more
●      Accessing educational services, such as remote learning opportunities or
connecting to a child’s school portal    
●      Dealing with daily life tasks such as online grocery shopping or paying bills

To connect with a navigator at Kaplan Family Library and Learning Center, please call (845) 569-3600. To get the full list of digital navigator locations in the region, visit hvconnected.org

Digital Navigators of the Hudson Valley
The program is administered by Southeastern New York Library Resources Council and supported with federal American Rescue Plan Act (ARPA) funds allocated to the New York State Library by the Institute of Museum and Library Services (IMLS; imls.gov). For a full list of locations with navigators, visit hvconnected.org.

Clarisa Rosario-DeGroate

Circulation and Student Staff Coordinator
Contact
Phone
845-569-3605

Jon Damrau

Access & Outreach Services Librarian
Contact
Email Address
Jon.Damrau@msmc.edu